From arnaud_chevalier at hotmail.fr Wed Jul 6 17:08:44 2022 From: arnaud_chevalier at hotmail.fr (arnaud Chevalier) Date: Wed, 6 Jul 2022 16:08:44 +0000 Subject: [ZendTo] SMTP authentication on Exchange Online suddenly not working References: Message-ID: Dear all, I hope you are fine. I have a sudden issue on my ZendTo (v6.11-2), I can't connect anymore through the smtp authentication on Exhange Online. (smtp.office365.com / port 587 / tls on) But the account used to send daily reports email, can connect on the smtp of exchange online and send emails... So the smtp authentiction obviously working fine... MFA is not activated on the account. There have been no change on my ZendTo install or on the OS. Do you have an idea? Thank you very much. Arnaud -------------- next part -------------- An HTML attachment was scrubbed... URL: From arnaud_chevalier at hotmail.fr Wed Jul 6 17:51:34 2022 From: arnaud_chevalier at hotmail.fr (arnaud Chevalier) Date: Wed, 6 Jul 2022 16:51:34 +0000 Subject: [ZendTo] SMTP authentication on Exchange Online suddenly not working In-Reply-To: References: Message-ID: I did a mistake on the issue description: It's the IMAP authentication that not working anymore, you can see my configuration below: [cid:4046d320-0e6f-4318-be6f-644ff9ba36e9] On exchange online side, I see SMTP authentication sucessfull from ZendTo, but no log about IMAP authentication from ZendTo (no sucess nor fail, nothing). It's like ZendTo is not even trying to loggin through IMAP. On front side (try to log to the dashboard) I see a message telling me that the username or the password is not correct: [cid:c4deba4b-01ac-41bf-8b30-d263b9b84445] Thank you very much. Arnaud ________________________________ De : ZendTo de la part de arnaud Chevalier via ZendTo Envoy? : mercredi 6 juillet 2022 18:08 ? : zendto at zend.to Cc : arnaud Chevalier Objet : [ZendTo] SMTP authentication on Exchange Online suddenly not working Dear all, I hope you are fine. I have a sudden issue on my ZendTo (v6.11-2), I can't connect anymore through the smtp authentication on Exhange Online. (smtp.office365.com / port 587 / tls on) But the account used to send daily reports email, can connect on the smtp of exchange online and send emails... So the smtp authentiction obviously working fine... MFA is not activated on the account. There have been no change on my ZendTo install or on the OS. Do you have an idea? Thank you very much. Arnaud -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image.png Type: image/png Size: 87053 bytes Desc: image.png URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image.png Type: image/png Size: 52014 bytes Desc: image.png URL: From m.hillenbrand at montgeron.fr Thu Jul 7 09:19:13 2022 From: m.hillenbrand at montgeron.fr (HILLENBRAND Marita) Date: Thu, 7 Jul 2022 08:19:13 +0000 Subject: [ZendTo] SMTP authentication on Exchange Online suddenly not working In-Reply-To: References: Message-ID: Hello, Your problem might be due to Microsofts new security policy : They're progressively turning off Basic Authentication protocols, wich includes IMAP, see joined message. Luckily, SMTP will be still available. We're using SAML authentication for our Office 365, it still works. Best regards, Marita HILLENBRAND Service Informatique Centre Administratif et Technique 130, avenue Charles de Gaulle - 91230 Montgeron T?l : 01 70 58 93 40 Port : 06 24 04 43 58 www.montgeron.fr [cid:image001.jpg at 01D84DAF.08804830] Participez, vous aussi, ? la protection de l'environnement en n'imprimant ce courriel que si n?cessaire. Le pr?sent courriel peut contenir des renseignements confidentiels et ne s'adresse qu'au(x) destinataire(s) indiqu?(s) ci-dessus. Si ce courriel vous est parvenu par erreur, veuillez le supprimer et nous en aviser aussit?t. Merci. De : ZendTo De la part de arnaud Chevalier via ZendTo Envoy? : mercredi 6 juillet 2022 18:52 ? : zendto at zend.to Cc : arnaud Chevalier Objet : Re: [ZendTo] SMTP authentication on Exchange Online suddenly not working I did a mistake on the issue description: It's the IMAP authentication that not working anymore, you can see my configuration below: [cid:image006.png at 01D891EA.FF9884F0] On exchange online side, I see SMTP authentication sucessfull from ZendTo, but no log about IMAP authentication from ZendTo (no sucess nor fail, nothing). It's like ZendTo is not even trying to loggin through IMAP. On front side (try to log to the dashboard) I see a message telling me that the username or the password is not correct: [cid:image007.png at 01D891EA.FF9884F0] Thank you very much. Arnaud ________________________________ De : ZendTo > de la part de arnaud Chevalier via ZendTo > Envoy? : mercredi 6 juillet 2022 18:08 ? : zendto at zend.to > Cc : arnaud Chevalier > Objet : [ZendTo] SMTP authentication on Exchange Online suddenly not working Dear all, I hope you are fine. I have a sudden issue on my ZendTo (v6.11-2), I can't connect anymore through the smtp authentication on Exhange Online. (smtp.office365.com / port 587 / tls on) But the account used to send daily reports email, can connect on the smtp of exchange online and send emails... So the smtp authentiction obviously working fine... MFA is not activated on the account. There have been no change on my ZendTo install or on the OS. Do you have an idea? Thank you very much. Arnaud -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 2628 bytes Desc: image001.jpg URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image006.png Type: image/png Size: 272399 bytes Desc: image006.png URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image007.png Type: image/png Size: 52968 bytes Desc: image007.png URL: -------------- next part -------------- An embedded message was scrubbed... From: Microsoft 365 Message center Subject: Major update from Message center Date: Tue, 10 May 2022 02:47:20 +0000 Size: 23529 URL: From arnaud_chevalier at hotmail.fr Thu Jul 7 09:52:56 2022 From: arnaud_chevalier at hotmail.fr (arnaud Chevalier) Date: Thu, 7 Jul 2022 08:52:56 +0000 Subject: [ZendTo] SMTP authentication on Exchange Online suddenly not working In-Reply-To: References: Message-ID: Hello Marita, Thank you for your answer. Basic authentication is indeed disabled for IMAP on my tenant, but since march 2022. Zendto authentication was still working fine two days ago (Users have app password because MFA is enabled). [cid:2a37c8d5-19e9-4fb3-86ee-d52b8bd3044b] I will try configure SAML, did you used this tutorial ? => https://zend.to/azure SAML works also fine if users have MFA enable? Kind regards, Arnaud ________________________________ De : HILLENBRAND Marita Envoy? : jeudi 7 juillet 2022 10:19 ? : arnaud Chevalier Cc : ZendTo Users Objet : RE: SMTP authentication on Exchange Online suddenly not working Hello, Your problem might be due to Microsofts new security policy : They?re progressively turning off Basic Authentication protocols, wich includes IMAP, see joined message. Luckily, SMTP will be still available. We?re using SAML authentication for our Office 365, it still works. Best regards, Marita HILLENBRAND Service Informatique Centre Administratif et Technique 130, avenue Charles de Gaulle - 91230 Montgeron T?l : 01 70 58 93 40 Port : 06 24 04 43 58 www.montgeron.fr [cid:image001.jpg at 01D84DAF.08804830] Participez, vous aussi, ? la protection de l'environnement en n'imprimant ce courriel que si n?cessaire. Le pr?sent courriel peut contenir des renseignements confidentiels et ne s?adresse qu?au(x) destinataire(s) indiqu?(s) ci-dessus. Si ce courriel vous est parvenu par erreur, veuillez le supprimer et nous en aviser aussit?t. Merci. De : ZendTo De la part de arnaud Chevalier via ZendTo Envoy? : mercredi 6 juillet 2022 18:52 ? : zendto at zend.to Cc : arnaud Chevalier Objet : Re: [ZendTo] SMTP authentication on Exchange Online suddenly not working I did a mistake on the issue description: It's the IMAP authentication that not working anymore, you can see my configuration below: [cid:image006.png at 01D891EA.FF9884F0] On exchange online side, I see SMTP authentication sucessfull from ZendTo, but no log about IMAP authentication from ZendTo (no sucess nor fail, nothing). It's like ZendTo is not even trying to loggin through IMAP. On front side (try to log to the dashboard) I see a message telling me that the username or the password is not correct: [cid:image007.png at 01D891EA.FF9884F0] Thank you very much. Arnaud ________________________________ De : ZendTo > de la part de arnaud Chevalier via ZendTo > Envoy? : mercredi 6 juillet 2022 18:08 ? : zendto at zend.to > Cc : arnaud Chevalier > Objet : [ZendTo] SMTP authentication on Exchange Online suddenly not working Dear all, I hope you are fine. I have a sudden issue on my ZendTo (v6.11-2), I can't connect anymore through the smtp authentication on Exhange Online. (smtp.office365.com / port 587 / tls on) But the account used to send daily reports email, can connect on the smtp of exchange online and send emails... So the smtp authentiction obviously working fine... MFA is not activated on the account. There have been no change on my ZendTo install or on the OS. Do you have an idea? Thank you very much. Arnaud -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... 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Name: image.png Type: image/png Size: 313317 bytes Desc: image.png URL: From arnaud_chevalier at hotmail.fr Fri Jul 8 09:06:51 2022 From: arnaud_chevalier at hotmail.fr (arnaud Chevalier) Date: Fri, 8 Jul 2022 08:06:51 +0000 Subject: [ZendTo] IMAP authentication on Exchange Online suddenly not working In-Reply-To: References: Message-ID: Dear All, If anyone have the same issue with IMAP authentication with Exchange Online, please find below how I temporarily solved it : I reactivated the IMAP basic authentication by following this official process : https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-authentication-and-exchange-online-june-2021-update/ba-p/2454827 [https://techcommunity.microsoft.com/t5/image/serverpage/image-id/289315i6DBE257934C0D79C?v=v2] Basic Authentication and Exchange Online ? June 2021 Update Update: For latest information related to basic authentication in Exchange Online, please see Basic Authentication and Exchange Online ? May 2022 Update. It?s been a few months since our last update on Basic Authentication in Exchange Online, but we?ve been busy getting ready for the next phase of the process: turning off Basic Authentication for tenants that don?t use it, and ... techcommunity.microsoft.com Like that, I have until 1st of october to properly migrate my ZendTo authentication to AD or SAML. Kind regards, Arnaud ________________________________ De : ZendTo de la part de arnaud Chevalier via ZendTo Envoy? : jeudi 7 juillet 2022 10:52 ? : HILLENBRAND Marita Cc : arnaud Chevalier ; ZendTo Users Objet : Re: [ZendTo] SMTP authentication on Exchange Online suddenly not working Hello Marita, Thank you for your answer. Basic authentication is indeed disabled for IMAP on my tenant, but since march 2022. Zendto authentication was still working fine two days ago (Users have app password because MFA is enabled). [cid:2a37c8d5-19e9-4fb3-86ee-d52b8bd3044b] I will try configure SAML, did you used this tutorial ? => https://zend.to/azure SAML works also fine if users have MFA enable? Kind regards, Arnaud ________________________________ De : HILLENBRAND Marita Envoy? : jeudi 7 juillet 2022 10:19 ? : arnaud Chevalier Cc : ZendTo Users Objet : RE: SMTP authentication on Exchange Online suddenly not working Hello, Your problem might be due to Microsofts new security policy : They?re progressively turning off Basic Authentication protocols, wich includes IMAP, see joined message. Luckily, SMTP will be still available. We?re using SAML authentication for our Office 365, it still works. Best regards, Marita HILLENBRAND Service Informatique Centre Administratif et Technique 130, avenue Charles de Gaulle - 91230 Montgeron T?l : 01 70 58 93 40 Port : 06 24 04 43 58 www.montgeron.fr [cid:image001.jpg at 01D84DAF.08804830] Participez, vous aussi, ? la protection de l'environnement en n'imprimant ce courriel que si n?cessaire. Le pr?sent courriel peut contenir des renseignements confidentiels et ne s?adresse qu?au(x) destinataire(s) indiqu?(s) ci-dessus. Si ce courriel vous est parvenu par erreur, veuillez le supprimer et nous en aviser aussit?t. Merci. De : ZendTo De la part de arnaud Chevalier via ZendTo Envoy? : mercredi 6 juillet 2022 18:52 ? : zendto at zend.to Cc : arnaud Chevalier Objet : Re: [ZendTo] SMTP authentication on Exchange Online suddenly not working I did a mistake on the issue description: It's the IMAP authentication that not working anymore, you can see my configuration below: [cid:image006.png at 01D891EA.FF9884F0] On exchange online side, I see SMTP authentication sucessfull from ZendTo, but no log about IMAP authentication from ZendTo (no sucess nor fail, nothing). It's like ZendTo is not even trying to loggin through IMAP. On front side (try to log to the dashboard) I see a message telling me that the username or the password is not correct: [cid:image007.png at 01D891EA.FF9884F0] Thank you very much. Arnaud ________________________________ De : ZendTo > de la part de arnaud Chevalier via ZendTo > Envoy? : mercredi 6 juillet 2022 18:08 ? : zendto at zend.to > Cc : arnaud Chevalier > Objet : [ZendTo] SMTP authentication on Exchange Online suddenly not working Dear all, I hope you are fine. I have a sudden issue on my ZendTo (v6.11-2), I can't connect anymore through the smtp authentication on Exhange Online. (smtp.office365.com / port 587 / tls on) But the account used to send daily reports email, can connect on the smtp of exchange online and send emails... So the smtp authentiction obviously working fine... MFA is not activated on the account. There have been no change on my ZendTo install or on the OS. Do you have an idea? Thank you very much. Arnaud -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... 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