[ZendTo] Can't upload file

[Scott Silva]

It seems that logo file is not only size dependent, but does crash apache if it can't be accessed..


From: ZendTo [mailto:zendto-bounces at zend.to] On Behalf Of Ken Etter via ZendTo
Sent: Tuesday, January 8, 2019 1:57 PM
To: ZendTo List <zendto at zend.to>
Cc: Ken Etter <KLE at msktd.com>
Subject: Re: [ZendTo] Can't upload file

Good catch!  I've seen a number of people asking about that error - including myself a while back.  I didn't remember how I fixed mine so I didn't respond.  But I'm keeping this for reference.

Ken
>>> "Brumm, Robert via ZendTo" <zendto at zend.to<mailto:zendto at zend.to>> 1/8/2019 4:49 PM >>>
I found the answer to my problem. I was looking over the
zendto_error.log file and saw that for some reason the system couldn't
access thel logo I set in the zendto.conf file.

ServiceEmailLogoFile = "logo.png"

When I put an # in front of that line and restarted Apache, all is well.
I guess I'll worry about that logo later.

Zendto is cool and I'm glad it's free and all, but troubleshooting can
be a nightmare based on the error messages. Lesson learned. Always
review the apache log files at var/log/apache2. If there is an error
there, it might be affecting something that might not seem related at
first glance.


On 1/7/2019 11:53 AM, Brumm, Robert via ZendTo wrote:
> Can I get some help troubleshooting this error message? When
> attempting to drop off files, we get, "Sorry, I failed to drop-off
> your files! Note that you cannot drop-off directories, only files."
>
> I was trying to upload a single MS Word Doc.
>

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