[ZendTo] [Feature Request custom string in subject per DropOff]

Tue Apr 30 09:42:01 BST 2019

Peter,

I'm tempted to go with a prefix rather than a suffix.
My guess would be that users are more used to ignoring leading prefixes 
on Subject lines, as that is where most ticketing systems put them.
But I might be wrong!

I'm just not sure it warrants yet another bit of extra complexity and 
extra configuration to make its position selectable.

Would a prefix do? Just after the [ZendTo] prefix?

Cheers,
Jules.

On 30/04/2019 06:32, Der PCFreak via ZendTo wrote:
>
> Hi,
>
> for me it would be enough to have a small (eg. max 20 characters) 
> suffix (not prefix) added to the default subject line. In my company 
> people like to add the project number to the end of the subject line 
> (or at least somewhere) to be able to sort their emails by this number 
> (often after years) to reproduce project work-flows and data exchange.
>
> Maybe a suffix would be enough even for others that need it for ticketing?
>
> Regards
>
> Peter
>
> On 29.04.2019 16:19, Jules Field wrote:
>> Folks,
>>
>> I'm having a think about this one.
>>
>> The idea of the prefix is pretty simple, basically I would give you 
>> the "[ZendTo]" string (as an initial default value) in a "Subject" 
>> box in the new drop-off form.
>>
>> Whatever you end up putting in there gets used instead of [ZendTo] at 
>> the start of the email subject lines.
>>
>> However......
>>
>> If you request a drop-off, you get to supply the whole Subject line 
>> for the email to the person you want to send you their files.
>> Ideally, that same Subject line would be used in all notifications 
>> etc about that drop-off.
>> But they have entered the *whole* Subject line, not just the prefix 
>> to it.
>> If I use their whole Subject line as a prefix, it's going to look weird.
>>
>> So what do I do for the Subject prefix, when it was created as a 
>> result of a request which had the entire Subject line supplied?
>> I clearly can't ask the person sending the request to supply 2 
>> Subject entries — both the current whole Subject line *and* the 
>> prefix to use — as that would confuse the hell out of them.
>>
>> Any ideas please?
>>
>> Cheers,
>> Jules.
>>
>> On 21/04/2019 14:29, Mailing Lists via ZendTo wrote:
>>> Hi Jules,
>>>
>>> yes it would be enough to allow 20 editable characters.
>>>
>>> via Smartphone
>>>
>>> Am 21.04.2019 um 15:13 schrieb Travis McDugald via ZendTo 
>>> <zendto at zend.to <mailto:zendto at zend.to>>:
>>>
>>>> While no one has asked for this yet, I do see it’s usefulness.
>>>> I do use custom strings in email subjects for some projects as 
>>>> well.  Helps with sorting, searching, and filtering.
>>>>
>>>> Side note: great job on everything Jules, thank you.
>>>>
>>>> Sent from my iPad
>>>>
>>>> On Apr 21, 2019, at 7:40 AM, Jules via ZendTo <zendto at zend.to 
>>>> <mailto:zendto at zend.to>> wrote:
>>>>
>>>>> Peter,
>>>>>
>>>>> You effectively just want to allow senders to customise the 
>>>>> "[ZENDTO]" subject line tag in each drop-off, correct?
>>>>>
>>>>> Does anyone else need to do this too?
>>>>>
>>>>> Cheers,
>>>>> Jules.
>>>>>
>>>>> On 21/02/2019 2:21 pm, Der PCFreak via ZendTo wrote:
>>>>>> Hi Jules, hi all.
>>>>>>
>>>>>> I have a strange request from our ZendTo users. They asked if it 
>>>>>> would be possible to add a custom field when sending a DropOff
>>>>>> that results in a custom text in all ZendTo email concerning this 
>>>>>> specific DropOff.
>>>>>>
>>>>>> Example current:
>>>>>>
>>>>>> [ZENDTO] One of the recipients has picked up your drop-off!
>>>>>>
>>>>>> Example requested:
>>>>>>
>>>>>> [ZENDTO] CUSTOM_STRING One of the recipients has picked up your 
>>>>>> drop-off!
>>>>>>
>>>>>> I asked a little bit about the purpose of their request and they 
>>>>>> told me that project teams sort their email by subject and
>>>>>> consequently keep the project name (CUSTOM_STRING) in every 
>>>>>> subject of their emails concerning that specific project.
>>>>>> So later they could sort by project name (CUSTOM_STRING) within 
>>>>>> Outlook to be able to verify when they sent a specific DropOff.
>>>>>>
>>>>>> Question:
>>>>>> Is it possible to implement such a feature?
>>>>>>
>>>>>> I know that I could handcraft it but I don't want to make big 
>>>>>> changes to the source and always have to keep track of them when 
>>>>>> upgrading.
>>>>>>
>>>>>> I am currently not on the latest version of ZendTo, so if such a 
>>>>>> feature is maybe already present in the latest version, feel free
>>>>>> to tell me.
>>>>>>
>>>>>> Thanks in advance.
>>>>>>
>>>>>> Peter
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> ZendTo mailing list
>>>>>> ZendTo at zend.to
>>>>>> http://jul.es/mailman/listinfo/zendto
>>>>>
>>>>> Jules
>>>>>
>>>>> -- 
>>>>> Julian Field MEng CEng CITP MBCS MIEEE MACM
>>>>>
>>>>> 'Once is happenstance, twice is coincidence, three times is enemy
>>>>>   action.' - Ian Fleming
>>>>>
>>>>> www.Zend.To
>>>>> Twitter: @JulesFM
>>>>> _______________________________________________
>>>>> ZendTo mailing list
>>>>> ZendTo at zend.to <mailto:ZendTo at zend.to>
>>>>> http://jul.es/mailman/listinfo/zendto
>>>> _______________________________________________
>>>> ZendTo mailing list
>>>> ZendTo at zend.to <mailto:ZendTo at zend.to>
>>>> http://jul.es/mailman/listinfo/zendto
>>>
>>> _______________________________________________
>>> ZendTo mailing list
>>> ZendTo at zend.to
>>> http://jul.es/mailman/listinfo/zendto
>>
>> Jules
>>
>> -- 
>> Julian Field MEng CEng CITP MBCS MIEEE MACM
>>
>> 'Find a place inside where there's joy, and the joy will burn out
>>   the pain.' - Joseph Campbell
>>
>> www.Zend.To
>> Twitter: @JulesFM
>
> _______________________________________________
> ZendTo mailing list
> ZendTo at zend.to
> http://jul.es/mailman/listinfo/zendto

Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

'Give a man a fish, and you feed him for a day.
  Teach a man to fish, and he'll sit in a boat and drink beer all day.'
    - Anon

www.Zend.To
Twitter: @JulesFM

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://jul.es/pipermail/zendto/attachments/20190430/8a9ae075/attachment-0001.html>