[ZendTo] [Non-DoD Source] Re: Drop off reminder email does not contain full URL

Fri Jun 23 12:28:19 BST 2017

I reported the same issue a month or two ago. Ended up having to hard code the server root URL in the template file.

Howard

From: Craig Gilbert
Sent: Friday, June 23, 2017 4:28 AM
To: Jules; ZendTo Users
Reply To: ZendTo Users
Subject: [Non-DoD Source] Re: [ZendTo] Drop off reminder email does not contain full URL

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Hi Jules,

Thanks for that – we already have ‘serverRoot’ set which appears to work for the initial drop off email, it’s just the reminder emails it doesn’t seem to be working for.

Thanks,

Craig Gilbert
Systems Architect

Nexus, Nexus House, St James' Boulevard, Newcastle upon Tyne, NE1 4AX
Tel 0191 203 3268

From: Jules [Caution-mailto:Jules at Zend.To]
Sent: 22 June 2017 12:41
To: ZendTo Users <zendto at Zend.To>; Craig Gilbert <Craig.Gilbert at nexus.org.uk>
Subject: Re: [ZendTo] Drop off reminder email does not contain full URL

Craig,

You need to set the setting
    'serverRoot'
in preferences.php.

The upgrade_preferences_php should have shown you that this was a new setting it had added.

It is mentioned in the ChangeLog for 4.25-3, which was where I introduced it.

Sadly I could not find any reliable way of deducing the server's root URL from within the nightly cron job that sends out the reminders. From the web site code, it's easy (the end user's web browser will tell you if no one else does!). But not from a cron job.

Cheers,
Jules.

On 22/06/2017 11:11, Craig Gilbert wrote:
Hello all,

When our drop off reminder emails go out, they don’t appear to have the{$zendToURL} prepended to ‘pickup.php?claimID={$claimID}&claimPasscode={$claimPasscode}&emailAddr=__EMAILADDR__’ only the ‘pickup.php?claimID={$claimID}&claimPasscode={$claimPasscode}&emailAddr=__EMAILADDR__’ string is shown in the email. The initial drop off email has the full ‘{$zendToURL}pickup.php?claimID={$claimID}&claimPasscode={$claimPasscode}&emailAddr=__EMAILADDR__’ string in the email.

I’ve checked dropoff_email.tplbut I can’t see anything obviously wrong.

I’ve attached to screenshots to show the issue in detail.

Kind Regards,

Craig Gilbert
Systems Architect

Nexus, Nexus House, St James' Boulevard, Newcastle upon Tyne, NE1 4AX
Tel 0191 203 3268

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