[ZendTo] Notification emails taking a long time

Jules Jules at Zend.To
Wed Apr 5 15:16:58 BST 2017


I would vote for greylisting being the cause, too.

Certainly the first place to look is your mail logs and see if there are 
temporary rejection errors in there (3 digits starting with a "4").

Cheers,
Jules.


On 04/04/2017 22:26, Ricky Boone wrote:
> Have you checked your MTA's logs (postfix, etc.)?  It's possible that
> recipient email servers are greylisting, but it may be another issue
> that would require context from the logs to troubleshoot.
>
> On Tue, Apr 4, 2017 at 3:25 PM, Brian Novogradac
> <Brian.Novogradac at utoronto.ca> wrote:
>> The answer probably is it depends on your mail server, but it there some
>> sort of mail setting or delay setting on zendto.
>>
>>
>>
>> Users are complaining about the time it takes to get email notifications.
>> Sometimes it can take up to 30 minutes.
>>
>>
>>
>>
>>
>>
>>
>> Brian Novogradac
>> Intermediate Systems Administrator (I&ITS)
>>
>>
>> Information Security Is Everyone’s Responsibility. Learn more:
>> http://uoft.me/cyberaware
>>
>>
>> University of Toronto at Mississauga
>> 3359 Mississauga Road N.
>> Mississauga, Ontario, L5L 1C6
>>
>> (P) 416-435-2543
>> (F) 905-569-4343
>> (E) brian.novogradac at utoronto.ca
>>
>> (W) www.utm.utoronto.ca/iits
>>
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>> for the individual or entity named in the message. If the reader of this
>> message is not the intended recipient, or the agent responsible to deliver
>> it to the intended recipient, you are hereby notified that any review,
>> dissemination, distribution or copying of this communication is prohibited.
>> If this communication was received in error, please notify the sender by
>> reply E-mail immediately, and delete and destroy the original message.
>>
>>
>>
>>
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Jules

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