[ZendTo] Re: Problem with verify email for dropoff

[Jules]

On 28/03/2013 14:55, tibz wrote:
> Hello,
>
> I have a problem when external users want to do a dropoff for internal
> person without being invited (self invitation).
> During the process, they should receive a mail to confirm their
> identify, but this mail never arrived.
>
> After troubleshooting, it appears that the zendto application is passing
> a bad address format during the SMTP transaction. Here are the logs from
> our Exchange hub:
>
> 2013-03-28T13:47:13.432Z,VMWHUB001\Open Relay,<,MAIL
> From:<Company.SecureFile.Beta.\<no-reply at company.tld\>> SIZE=1324,
> 2013-03-28T13:47:18.447Z,VMWHUB001\Open Relay,>,501 5.1.7 Invalid address,
> 2013-03-28T13:47:28.463Z,VMWHUB001\Open Relay,<,RSET,
> 2013-03-28T13:47:33.479Z,VMWHUB001\Open Relay,>,250 2.0.0 Resetting,
>
> On zendto /var/log/maillog, we have :
> Mar 28 14:47:18 zendto sendmail[28673]: r2SDl36x028670: r2SDlI6x028673:
> DSN: Data format error
>
> And in the mail received by root:
>      ----- Transcript of session follows -----
> ... while talking to smtp.erasme.ulb.ac.be.:
>   >>> MAIL From:<Company.SecureFile.Beta.\<no-reply at Company.tld\>> SIZE=1364
> <<< 501 5.1.7 Invalid address
> 501 5.6.0 Data format error
>
> The point is that during the SMTP transaction, the application should do
> a "mail from: no-reply at company.tld" and then in the header use the
> "Company SecureFile Beta <no-reply at company.tld>" as defined by
> EmailSenderAddress variable in zendto.conf
>
> EmailSenderAddress = 'Company SecureFile Beta <no-reply at company.tld>'
>   >> Does not work
Hardly surprising, it's not an email address.

>
> EmailSenderAddress = 'no-reply at company.tld'
>   >> Works
Yes, because that is an email address.

>
> The problem with this second option is that in the header "From:" there
> will be only the email address and not the name of the service "Company
> SecureFile Beta", so it's not a good option.
>
> Anyone experienced this?
>
> Thanks
> tibz
>
>
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> Jules
>
> -- 
> Julian Field MEng MBCS CITP CEng
>
> 'All programs have a desire to be useful' - Tron, 1982
>
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