[ZendTo] Re: Progress bar resets to 100% after 1 hour

[Nick Forbes (Incepta)]

Hi Jules,

I've setup a new system (Ubuntu 12.04 LTS x64) and I'm afraid the progress bar still resets to 100% after 1 hour. Do you have any further suggestions?

The only thing I can think of is to capture the entire HTTP session on the client end and see if anything changes in the request/response at the 1 hour mark?

Is anyone else running this on Ubuntu LTS and able to test if they also have the same issue?

Many thanks,

Nick.

From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Nick Forbes (Incepta)
Sent: 31 May 2012 15:44
To: ZendTo Users
Subject: [ZendTo] Re: Progress bar resets to 100% after 1 hour

OK - I'll give the x64 version a go and let you know. Thanks!

From: zendto-bounces at zend.to<mailto:zendto-bounces at zend.to> [mailto:zendto-bounces at zend.to]<mailto:[mailto:zendto-bounces at zend.to]> On Behalf Of Jules
Sent: 31 May 2012 15:34
To: ZendTo Users
Subject: [ZendTo] Re: Progress bar resets to 100% after 1 hour



On 31/05/2012 15:08, Nick Forbes (Incepta) wrote:
Thanks for the swift response Jules.

Apc.ini has the following entries in it only - I think that's correct?
apc.rfc1867 = On
apc.max_file_size = 50G
apc.slam_defense = Off

I've checked every setting in preferences.ini and php.ini and I can confirm none that are timeout or TTL related are set to anything less than 7200.

Nothing appears in the apache logs to indicate what is going on either :(
Bother. :-(

Is there a way to enable more logging with the PHP progress code?
Not without rebuilding PHP with all the debug lines enabled, sorry.

Thanks,

Nick.

P.S. We'll be moving to x64 later in the year but for now a 2GB limit is a good thing ;-)
I would be tempted to briefly try a x64 build just in case that's part or all of the problem...

Jules.


From: zendto-bounces at zend.to<mailto:zendto-bounces at zend.to> [mailto:zendto-bounces at zend.to] On Behalf Of Jules
Sent: 31 May 2012 15:01
To: ZendTo Users
Subject: [ZendTo] Re: Progress bar resets to 100% after 1 hour



On 31/05/2012 12:54, Nick Forbes (Incepta) wrote:
Hi,

We have been using ZendTo for a few months and just want to say what a great project this is.
Glad you like it!

We have come across just one problem what I hope someone might be able to help me with?

Whenever we upload a large file that takes more than an hour, the progress bar gets reset to 100% one hour after the upload starts. The upload continues in the background and eventually the "drop-off successful" page will appear.

This happens with IE (x86 and x64), Firefox and Chrome (all on Windows). We have tested it from multiple locations both on and off our network.

Our environment is Ubuntu 10.04.4 LTS (x86)
Why only 32-bit? You'll limit yourself to maximum 2GB uploads.

with Apache 2.2.14, PHP 5.3.2, APC 3.1.3. I have checked the timeouts in php.ini and they are all set to 7200 seconds so I am puzzled as to what could be causing the progress bar to stop working like this after an hour?
Have you checked apc.ini as well?


Has anyone come across this before or suggest where I can try investigating next?
Exact timing problems like this are always caused by session time limits. Also ensure any setting in preferences.php that has "TTL" in its name is set to a large enough value and not 3600.

Jules.


Many thanks,

Nick.


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'It's okay to live without all the answers' - Charlie Eppes, 2011

'All programs have a desire to be useful' - Tron, 1982

'That is the land of lost content,

 I see it shining plain,

 The happy highways where I went,

 And cannot come again.' - A.E. Houseman

_____________________________________________________________________
VirusChecked for Huntsworth plc
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