[ZendTo] Re: Sending outbound emails still not working - HELP! (UNCLASSIFIED)

Kash, Howard M III CIV (US) howard.m.kash.civ at mail.mil
Wed Jan 11 18:35:54 GMT 2012


Classification: UNCLASSIFIED
Caveats: NONE


Could it possibly be related to the bug that was causing malformed from addresses (bad UTF-8 encoding):

http://mailman.ecs.soton.ac.uk/pipermail/zendto/2011-November/001185.html



Howard


-----Original Message-----
From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Jules
Sent: Wednesday, January 11, 2012 1:23 PM
To: ZendTo Users
Subject: [ZendTo] Re: Sending outbound emails still not working - HELP!

Sorry, don't understand that at all. The message is just a plain text email. You haven't got any international characters in the email address or message anywhere, have you? If not, then it really is just a very plain text email message.

Run Wireshark on the Exchange server or the ZendTo server and trap the networking traffic between the two to see exactly what it's sending.

Have you not got any other non-Exchange mail server you could send the message to, to try to get a more sensible error message?

Neither I, nor any other ZendTo user, has ever reported this problem. It just uses the MTA installed on the ZendTo server to send a plain text email message. Nothing weird at all, it's as simple as it can get.

Jules.

On 10/01/2012 18:32, Marlon R Deerr wrote:

        I enabled diagnostics logging to for maximum error logging and after testing again, it gave me the following in my Application log on my Exchange 2003 box:

        A non-delivery report with a status code of 5.6.1 was generated for recipient rfc822;externalemail at yahoo.com (Message-ID <20120110172803.7BB654566B at zendto.mydomain.ca>).

        The following two links below says it is a permanent error of type: "the media of the message is not supported". Not sure how to resolve that but at first glance it looks like it has to be something to do with the source of the email...being the zendto machine sending it in some sort of incompatible format. Any thoughts on this?


        http://support.microsoft.com/kb/256321 <http://support.microsoft.com/kb/256321/>
        http://www.faqs.org/rfcs/rfc1893.html

        X.6.1 Media not supported

        The media of the message is not supported by either the
        delivery protocol or the next system in the forwarding path.
        This is useful only as a permanent error.





        From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Marlon R Deerr
        Sent: January-06-12 5:07 PM
        To: ZendTo Users
        Subject: [ZendTo] Re: Sending outbound emails still not working - HELP!



        Interesting, the two test emails I sent from my telnet session actually did go outbound to an external email address. Just does't work using Zendto drop-off etc.

        Sent from my iPhone


        On 2012-01-06, at 4:57 PM, "Damien Solodow" <Damien.Solodow at harrison.edu> wrote:

                If it queued the mail for delivery, then the zendto box successfully handed it off to Exchange. Time to look at your exchange config. :)

                DAMIEN SOLODOW
                Systems Engineer
                317.447.6033 (office)
                317.447.6014 (fax)
                HARRISON COLLEGE


                -----Original Message-----
                From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Marlon R Deerr
                Sent: Friday, January 06, 2012 4:51 PM
                To: ZendTo Users
                Subject: [ZendTo] Re: Sending outbound emails still not working - HELP!

                Ok I figured that out and installed telnet but unfortunately I don't seem to get anything other than it queued the mail for delivery. My telnet session didn't give me much to troubleshoot.

                -----Original Message-----
                From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Damien Solodow
                Sent: January-06-12 4:32 PM
                To: ZendTo Users
                Subject: [ZendTo] Re: Sending outbound emails still not working - HELP!

                No, it's "apt-get install telnet-client"

                DAMIEN SOLODOW
                Systems Engineer
                317.447.6033 (office)
                317.447.6014 (fax)
                HARRISON COLLEGE


                -----Original Message-----
                From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Marlon R Deerr
                Sent: Friday, January 06, 2012 4:23 PM
                To: ZendTo Users
                Subject: [ZendTo] Re: Sending outbound emails still not working - HELP!

                Doesn't look like telnet command is available for me to use.  Must I perform a "apt-get install telnetd" in order to get this?

                -----Original Message-----
                From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Damien Solodow
                Sent: January-06-12 3:50 PM
                To: ZendTo Users
                Subject: [ZendTo] Re: Sending outbound emails still not working - HELP!

                >From the zendto box telnet to port 25 on your exchange server. Start an
                smtp conversation with the from and to addresses you're trying to use and it should tell you why the message is being rejected.

                DAMIEN SOLODOW
                Systems Engineer
                317.447.6033 (office)
                317.447.6014 (fax)
                HARRISON COLLEGE


                -----Original Message-----
                From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Marlon R Deerr
                Sent: Friday, January 06, 2012 3:45 PM
                To: ZendTo Users
                Subject: [ZendTo] Re: Sending outbound emails still not working - HELP!

                OK, I assumed you meant for me to just type "mailq" at the linux prompt.
                I did and it says the mail queue is empty which is what I expected any way.

                Any other thoughts on this?

                -----Original Message-----
                From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Brian Ott
                Sent: January-06-12 3:27 PM
                To: ZendTo Users
                Subject: [ZendTo] Re: Sending outbound emails still not working - HELP!

                Do you see your mail in 'mailq' ?

                You may want to make 'relayhost=IP ADDRESS'



                On Fri, Jan 06, 2012 at 02:51:06PM -0500, Marlon R Deerr wrote:
                >    I am still having issues sending outbound emails.  As stated below,
                I am
                >    using the Zendto Ubunto x64 4.0.8 VM.  I have followed the
                instructions at
                >    http://zend.to/ubuntu.php but only the Setup Mail section.  I have
                made
                >    the following modifications:
                >
                >
                >
                >    myhostname - zendto.mydomain.ca
                >
                >    mydestination - zendto.mydomain.ca, localhost
                >
                >    relayhost - NetBIOS name for our internal Exchange Server
                >
                >    I have inserted my domain name in /etc/mailname - one line only
                >
                >
                >
                >    I have also confirmed that my Exchange server has granted access
                for my
                >    Zendto VM to relay through exchange server. I then rebooted my
                zendto VM,
                >    logged in and tested but still cannot seem to get it to send
                outbound
                >    emails.
                >
                >
                >
                >    What am I doing wrong?
                >
                >
                >
                >
                >
                >    From: Marlon R Deerr
                >    Sent: November-10-11 11:25 PM
                >    To: 'ZendTo Users'
                >    Subject: Why am I not able to send/receive zento emails?
                >
                >
                >
                >    I am a newbie with this product and recently setup a ZendTo Ubuntu
                x64
                >    install.  I can test drop-off and pickup however email
                functionality
                >    doesn't seem to be working.  Are there config files I am not aware
                of that
                >    enables proper emailing?  Is emailing done by the ZendTo server or
                does it
                >    use our own internal/in-house mail server (i.e. Exchange) to send
                out
                >    emails?
                >
                >
                >
                >    What am I doing wrong?
                >
                >
                >
                >
                >
                >    TGF_Hor_2C_647c_smaller
                >
                >
                >
                >    Marlon Deerr   |  IT Manager   |  mdeerr at tgf.ca   | Direct
                >    Line: 416-304-1019  |  Thornton Grout Finnigan LLP  |  Suite 3200,
                100
                >    Wellington Street West, P.O. Box 329, Toronto-Dominion Centre,
                Toronto,
                >    Ontario M5K 1K7  |  416-304-1616  |  Fax:  416-304-1313  |
                www.tgf.ca
                >
                >
                >
                >    PRIVILEGED & CONFIDENTIAL - This electronic transmission is subject
                to
                >    solicitor/client privilege and contains confidential information
                intended
                >    only for the person(s) named above.  Any other distribution,
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                >    error, please notify our office immediately by calling (416)
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                >    delete this e-mail without forwarding it or making a copy.
                >
                >



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Classification: UNCLASSIFIED
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